Healthcare & Behavioural Health
Deep experience with addiction-recovery and behavioural-health organisations. HIPAA-aligned infrastructure and the discretion these organisations require.
HOLD THE OTHER HALF.
Security. Continuity. Support.
Tessera is a boutique managed IT firm for businesses that expect a real partner — not a ticketing queue. One flat price. Everything included. Executive-level engagement.
A tessera was a small tile broken in two between host and guest. Each kept a half — the matching halves, rejoined later, proved the bond. We hold the technical half of your business in trust, so when you arrive, everything fits.
CORE PRINCIPLES
Included in every engagement
Business Continuity
Backup and recovery of your company data is critical — your insurance policy against the unknown. We build solutions that meet the governance and uptime requirements of your industry.
Security
We keep your computers, networks, email, and internet browsing protected from the never-ending threats found in today's online world.
Management
From Virtual CIO to vendor management, we take care of every aspect of your IT while keeping a watchful eye on your systems 24/7.
Support
We provide exceptional quality and a white-glove experience — giving you access to IT support that meets your highest standards.
CLOUD SERVICES
Everything you need on our private cloud
Consolidate your server and desktop infrastructure. Virtualize your systems and see a better ROI at reduced cost.
With Desktop as a Service (DaaS), Infrastructure as a Service (IaaS), and Unified Communications as a Service (UCaaS), your technology stack becomes flexible, mobile, and truly Work-from-Anywhere capable.
WHAT'S STANDARD
Every subscription includes
Internet Security
Email Security
High-Quality Support
Cloud Security
Business Continuity
Managed Services
Robust Documentation
Remote Monitoring
INDUSTRIES
Sectors we know deeply
We serve every industry — these three are where we've built the most repeated experience. See the full list on the About page.
Professional Services
Accountants, architects, law firms, engineering practices, advertising agencies — the compliance-heavy, document-heavy, deadline-driven work we do best.
Industrial & Laboratory
Machine shop floors, industrial labs, and manufacturing environments where the IT rules — and the physical rules — are equally specific.
"They have always been very dedicated to us; I would always recommend them — they feel part of our company."
— RIT
"Most capable IT experts I have worked with in over 20 years."
— SG
"Professional, knowledgeable, and very good with communications."
— BST
"We are very pleased with the improvements they bring to our business."
— DP
"They were able to comprehend my needs and make things easy to understand."
— WCC
WHY MANAGED SERVICES?
Better quality for everyone
The traditional break/fix method of IT support doesn't work in your favor. A technician on that model has no real reason to keep your systems healthy — they only get paid when something breaks. The more problems you have, the more money they make.
We don't like that concept.
Managed services flip the incentive. You pay a flat fee and get quality service all year round. We're motivated to keep your systems running perfectly — because we don't incur out-of-pocket expenses, and our clients stay happy.
ETHOS
Boutique by design
The way we integrate with our clients is the founding principle of the business. No matter your size, you should feel Tessera is working alongside you toward the same goals.
We give our clients more attention than bigger MSPs — a service that always goes the extra mile.
ACCREDITATIONS
Trusted infrastructure, at every layer
Let's talk.
The first call is free. We'll ask about your business, your current IT situation, and what "all-inclusive" would actually cover for you.